Introduction
This website, RudeTruck.com, including its related mobile and online applications (the "Site"), is operated by Lunibiz, LLC. Lunibiz LLC strongly supports individual privacy, customer and consumer data rights, and the protection of consumer data. We value every consumer's individual right to protect data about that consumer and exercise control over use. We give all consumers the right of access to the data we collect about them and we give all consumers the option to control our use of that data—including correction and deletion upon request. Lunibiz LLC only obtains consumer data through lawful and transparent processes and will obtain explicit consent to collection of personal information where required by law.
This Privacy Policy (the"Policy") describes Lunibiz LLC’s (through their website RudeTruck.com) collection, use and disclosure of personal information. This Policy applies to all uses of consumer data by Lunibiz LLC and applies to all products and services, all versions of the Site that Lunibiz LLC operates (including without limitation any mobile or similar versions), and offline uses of consumer data. Lunibiz LLC does not use personal information collected from the Site except for the intended purposes more fully-described in this Policy. For clarification, this Policy also describes Lunibiz LLC’s (through their website RudeTruck.com) collection, use, and disclosure practices with respect to any personal information and Usage Data (as defined below) that is provided to Lunibiz LLC’s (through their website RudeTruck.com) by parties other than the actual consumers, such as its advertisers, data providers, and third-party distribution partners that display RudeTruck.com vehicle listings. Please be aware that Lunibiz LLC’s (through their website RudeTruck.com) may share information you submit through this Site with affiliates, as described below. However, each affiliate must comply with this Privacy Policy and process data in accordance with our listed procedures. With regard to service providers and other third-parties who perform services on our behalf, we require that these parties process personal information in accordance with this Policy, only as necessary to perform services on our behalf, and in compliance with applicable law. We also require third-parties to safeguard the security and confidentiality of the personal information they process on our behalf by implementing appropriate technical and organizational security measures and confidentiality obligations binding employees who access personal information. Please note that this Site contains links to other websites. Lunibiz LLC is not responsible for the websites, content or privacy practices of any third-party except as expressly described. By using this Site, you acknowledge that you have read and agree to be bound by this Policy and agree that you are subject to the RudeTruck.com Terms of Service and applicable Connecticut Privacy Protection Policies.
Collection of Personally Identifiable Information
Lunibiz LLC is committed to obtaining user data through lawful and transparent means, with explicit consent where required by law. You are not required to provide any personally identifiable information to visit the Site. Lunibiz LLC’s (through their website RudeTruck.com) automatically collects Usage Data (as described below) and may collect ZIP codes and other information in connection with your use of the Site (e.g., the type of Vehicle you are looking for). Lunibiz LLC’s (through their website RudeTruck.com) collects personally identifiable information only when you make it available through your use of the Site. You may be required to provide personally identifiable information to use certain services on this Site. You may be required to provide personal information including but not limited to when you create a user account, listing of materials, classified advertisement, send emails or chat, create email alerts or new listing notifications. In addition, you may submit personally identifiable information through the Site in other ways, including: (a) participating in online surveys, promotions, contests and sweepstakes; (b) subscribing to newsletters, editorial content, or promotional content sent via email, (c) using the Site's "Contact Form" and any other forms; and (d) in connection with other products, services, features, or requests made available through the Site. We may provide toll-free phone numbers for some Users (service available to select Users) that list vehicles for sale on the Site. If you dial one of these phone numbers, Lunibiz LLC or a service provider operating on Lunibiz LLC’s behalf may record the date, time and length of your call and the phone number from which the call originated, along with other information that maybe captured. Any Usage Data (as defined in the next section) and/or personally identifiable information resulting from such calls may be used as described in this Policy. The types of personally identifiable information that you provide will depend on the nature of the submission, but could include your name, address, phone number, email address and credit card information.
Passive Information Collection
The Site automatically collects information and may also customize your visit through technical means, including the following:
Cookies: Cookies are small text files that are placed on your computer's hard drive by computers (or servers) to identify your computer.
Web Beacons: Web beacons (also known as pixel tags, internet tags, clear GIFs, or single-pixel GIFs) are electronic images embedded into a webpage.
IP Address Logs: Lunibiz LLC also logs Internet Protocol (IP) addresses - the location of your computer on the internet & ndash; and may log device ID and information about your browser or operating system. Cookies allow Lunibiz LLC’s (through their website RudeTruck.com) to recognize you when you visit the Site, to personalize your experience and generally to serve you better. For example, if you enter your name, address or ZIP code on one of the Site's forms, it may be stored in a cookie, so you do not have to enter it again on other forms on the Site. Cookies and web beacons can tell us what advertising you have seen on the Site, which allows Lunibiz LLC’s (through their website RudeTruck.com) to offer you a more diverse selection of advertising information and may also be used together to measure the effectiveness of Lunibiz LLC’s advertising campaigns. Cookies, web beacons and IP addresses are also used to compile data regarding Site usage (e.g., what website you came from, what pages of the Site you visit, how long you were on the Site, what type of browser you are using, what website you went to). Web beacons may also be included in emails sent by Lunibiz LLC’s (through their website RudeTruck.com) to determine when and if such emails are opened or forwarded. You can disable cookies or otherwise manage them through tools provided with your browser software and with third-party software packages. If you turn off cookies, many of the Site's features will not work as well or at all. Information regarding use of our Site and services that is collected and/or aggregated by or on behalf of Lunibiz LLC through the use of such technical means or otherwise is referred to in this Policy as "Usage Data."
Information Use
Personally Identifiable Information: Personally identifiable information collected by Lunibiz LLC’s (through their website RudeTruck.com) through your use of the Site (including without limitation through your submission of an email address to receive promotional or other communications via email, or through you providing a mobile number to submit a lead or to receive coupon(s) or other communications via call, text or SMS) may be stored on servers or in a cookie on your computer and may be used by Lunibiz LLC’s (through their website RudeTruck.com) for the purposes listed below. Please note that in most cases the primary purposes for use of personal information are the submission and transmittal of lead data and powering targeted advertising and user experiences; however, although Lunibiz LLC does not track exact numbers, personal information of most users is also used for the purposes listed below as secondary purposes:
- To submit and transmit lead data to Lunibiz LLC’s (through their website RudeTruck.com) advertisers.
- To provide targeted advertising both on the Site and on third-party advertising platforms.
- To power individualized or targeted user experiences across the Site and to improve those experiences.
- To engage in attribution and analytics modeling such as lead scoring and performance reporting to advertisers.
- To confirm or fulfill a request that you make (e.g., in order to send you the information you have requested, Lunibiz LLC may share your contact information and content interests with a partner organization).
- To deliver coupons and other marketing communications via text or SMS, which, by providing your mobile number to Lunibiz LLC’s (through their website RudeTruck.com), you have expressly consented to receive.
- To follow up on any request that you have previously made (e.g., Lunibiz LLC may contact you to determine whether a partner organization responded to your original request).
- To communicate with you regarding the Lunibiz LLC (through their website RudeTruck.com) services (e.g., Lunibiz LLC may send you emails to confirm that you that you have received a lead regarding a vehicle you have advertised or to request that you participate in a survey).
- To send promotional materials, newsletters or other content via email, text message, or otherwise. If you no longer wish to receive a particular email newsletter or other promotion from Lunibiz LLC’s (through their website RudeTruck.com), you must follow the opt-out instructions included in such email newsletters, text messages, and promotions.
- To permit third-parties (to whom Lunibiz LLC may disclose personally identifiable information specifically for direct marketing purposes) to send you promotional or informational messages. Note, if you have affirmatively agreed to receive such messages via phone or SMS only, you have agreed that the seller or other third-party may use an auto dialer to text or call, and that a portion of any call may be pre-recorded.
- To manage Lunibiz LLC business and its relationships with affiliates, customers, and other third-parties to which Lunibiz LLC may disclose personally identifiable information pursuant to this Policy.
- To assist in Site administration, analysis, research, development, optimization and other internal purposes, including, without limitation, to compile Usage Data.
Usage Data: Usage Data is used by Lunibiz LLC’s (through their website RudeTruck.com) for administrative, analytical, research, optimization and other purposes. For example, Lunibiz LLC may use statistical analyses of Usage Data in order to measure interest in the various areas of the Site, for development purposes and to inform advertisers and partners about consumers who click on their advertising or other messages. IP addresses are also used for systems administration and troubleshooting purposes.
Your use of Lunibiz LLC’s (through their website RudeTruck.com) products or services will not be limited if you opt out of receiving telemarketing calls or texts. However, you agree that Lunibiz LLC’s (through their website RudeTruck.com) may send to you, and you cannot opt out of, communications of a transactional or relationship nature, including, but not limited to, communications regarding fraudulent or illegal activity, the status of your SIY Account, changes to this Policy or the RudeTruck.com Terms of Service, as well as communications to confirm, fulfill and follow up on your SIY Account registration or a request submitted through the Site.
Mobile-specific information we may collect
Lunibiz LLC’s (through their website RudeTruck.com) collects mobile information such as your device and hardware IDs and device type, the request type, your carrier, your carrier user ID, and the content of your request, which does not by itself identify you, though it may be unique or consist of or contain information that you may consider personal. Lunibiz LLC’s (through their website RudeTruck.com) may collect geo-location information (this may include when you use location-based products and services on the Site, and/or turn on location-based services on your mobile device). This information may reveal your actual location, such as GPS data, or it may not, such as when you submit a partial address to look at a map of the area. All requests may be sent through your mobile carrier's network and your carrier may have access to it. For information regarding your carrier's treatment of your information, please consult your carrier's privacy policies. You may disable the collection and use of your location data through browser, operating system or device-level settings.
Information Sharing
Lunibiz LLC shares the personally identifiable information that you provide with third-parties in the following cases:
- Affiliates. Lunibiz LLC may share your personally identifiable information with affiliates in a manner consistent with this Policy.
- Leads and Requests. If you submit a lead or request information or services through the Site, you agree that Lunibiz LLC may share personally identifiable information with third-parties as may be necessary to provide such information to or perform such services for you. For example, if through the Site you request additional information from a vehicle dealer or financial institution, Lunibiz LLC will share your information with that institution. Personally identifiable information also may be included in reports to these third-parties, but only when you have intended to submit the information to the third-party as described above. After the information is provided to such third-parties, the subsequent use or disclosure of such information is subject to those third-parties' privacy policies and practices and Lunibiz LLC does not control their subsequent use or disclosure of information.
- Sweepstakes/Promotions. In the event that you participate in a sweepstakes, contest or other promotion on the Site that is sponsored by Lunibiz LLC and a third-party, Lunibiz LLC reserves the right to share personally identifiable information collected in conjunction with the sweepstakes, contest or promotion with the third-party. After the information is provided to such third-parties, the subsequent use or disclosure of such information is subject to those third-parties' privacy policies and practices.
- Direct Marketing. Except as provided herein, it is Lunibiz LLC general practice not to disclose personally identifiable information of our customers to third-parties specifically for the third-parties' direct marketing purposes. If you are 18 years of age or older and have affirmatively agreed to receive third-party direct marketing materials, Lunibiz LLC may share personally identifiable information with third-parties for direct marketing purposes. Although Lunibiz LLC will notify all third-party direct marketers that the information provided to them is confidential, the subsequent use or disclosure of such information is subject to those third-parties' privacy policies and practices.
- Service Providers. Lunibiz LLC may work with third-parties that provide services on its behalf, including, among others, providers of analytical, attribution, development, promotional, research, credit card processing, technical and other services. For example, Lunibiz LLC may ask that a third-party conduct an online survey or sweepstakes or send newsletters on its behalf. Similarly, if you make a payment to Lunibiz LLC by credit card, Lunibiz LLC’s (through their website RudeTruck.com) may share your personally identifiable information and credit card information with a third-party in order to process credit card transactions, or such information may be collected directly by the credit card processing service provider on Lunibiz LLC’s behalf. In such cases, Lunibiz LLC asks that the third-party maintain your personally identifiable information as confidential and use the information only to perform the services specified by Lunibiz LLC.
- Email List Opt-Outs. In the event Lunibiz LLC’s (through their website RudeTruck.com) sends promotional emails to you on behalf of third-party advertisers and you inform Lunibiz LLC wish to opt out of future promotional emails from a particular third-party, Lunibiz LLC may share your email address with that third-party so the third-party may add you to its opt-out lists.
- Other. Lunibiz LLC expressly reserves the right to release any personally identifiable information or other information you provide to third-parties under the following circumstances: (a) when required by law or legal process, (b) to investigate and/or take action against illegal activity, suspected abuse or unauthorized use of the Site, (c) to protect the property or safety of our users or others, (d) to enforce our Terms of Service and (e) in connection with any sale or other transfer of ownership of all or a part of Lunibiz LLC. Further, if you make any personally identifiable information publicly available on the Site, Lunibiz LLC’s (through their website RudeTruck.com) reserves the right to disclose such information to third-parties, including, without limitation, insurance companies and Lunibiz LLC’s affiliates and third-party distribution partners.
Please note that the messages that Lunibiz LLC’s (through their website RudeTruck.com) sends to you to confirm, fulfill or follow up on a request may incidentally include promotional material or other content from Lunibiz LLC’s (through their website RudeTruck.com) or its partners. Lunibiz LLC reserves the right to share aggregated non-personal data elements of Usage Data such as clicks, web impressions, etc. with any third party for any reason.
Classified Ads
When purchasing an Ad, it is important to note that any information you choose to include in your Ad maybe made publicly available via the Site and other media in which RudeTruck.com vehicle listings are published, including third-party Web sites and print publications. You are required to include at least your phone number and, optionally, an email address to allow users to contact you regarding your Ad. As such, you may receive unsolicited phone calls and emails from third-parties. Except for required information, you should not include any contact or other information in an Ad that you do not want other parties to see or use. If you require assistance to access, verify the accuracy of, or change the personally identifiable information in your Ad account, or to remove your ads, please contact our customer support team at:
Lunibiz LLC
RudeTruck Customer Support
1245 Farmington Avenue #1025
West Hartford, CT 06107
Email: Support@Rudetruck.com
Message Boards
Lunibiz LLC’s (through their website RudeTruck.com) also may offer review posting platforms, message boards, bulletin boards, chat rooms, comments areas or other forums ("Forums") on the Site for use by visitors who are 18 years of age or older. Any information you disclose when posting a message in these Forums may become public. You should not include any information in your posting that you do not want other parties to see or use. Moreover, if you post any messages in the Forums that include your email address or phone number you may receive unsolicited emails or calls from third-parties.Lunibiz LLC’s (through their website RudeTruck.com) also may offer review posting platforms, message boards, bulletin boards, chat rooms, comments areas or other forums ("Forums") on the Site for use by visitors who are 18 years of age or older. Any information you disclose when posting a message in these Forums may become public. You should not include any information in your posting that you do not want other parties to see or use. Moreover, if you post any messages in the Forums that include your email address or phone number you may receive unsolicited emails or calls from third-parties.
Share/Email a Page
The Site offers you the ability to share/email certain pages of the Site to a friend or other third-party. If you choose to use the Share/Email a Page functionality, your name, email address and any message you are allowed to include will be visible to the recipient of the email. This functionality is for informational purposes only and may not be used for any unlawful purpose, including any harassment or threats. Information collected by Lunibiz LLC through the use of the functionality shall be used in accordance with this Policy.
Changes to this Policy
We reserve the right to update and periodically amend this Policy at our discretion and at any time. If we make changes to this Policy, amendments will be posted online and the date of update will be included. Your continued use of RudeTruck.com and its affiliated sites after any such update indicates your agreement to the same.
Security and Protection Against Data Breach
Your personally identifiable information is one of our most valuable assets. We take steps to keep it physically secure in our data centers and it is accessible only to authorized personnel as needed to perform operations governed by this policy. Please keep in mind that despite our best measures to keep data secure, Lunibiz LLC cannot guarantee or warrant 100 percent security of its databases nor that personally identifiable information that you submit through the Site will not be intercepted or otherwise disclosed. However, in the event of a data breach or material policy change, Lunibiz LLC will notify affected customers in a timely manner.
Children
Lunibiz LLC believes that it is especially important to protect children's privacy online. Lunibiz LLC’s (through their website RudeTruck.com) does not knowingly collect or use any personally identifiable information from children under the age of 15 and does not knowingly provide any personally identifiable information, regardless of its source, to any third-party for any purpose whatsoever from visitors younger than 15 years old. No information should be submitted to or posted at RudeTruck.com by visitors younger than 15 years old.
Links
This Site contains links to other sites. While Lunibiz LLC encourages our business partners to adopt privacy policies that build users' trust and confidence in the internet, Lunibiz LLC is not responsible for the privacy practices or the content of websites linked to the Site or any third-party products or services offered through the Site.
Notice to Visitors to RudeTruck.com outside United States
This Site is intended for use solely in the United States residents. Lunibiz LLC makes no claims that the Site is appropriate for use outside of the United States. Lunibiz LLC’s (through their website RudeTruck.com) does not knowingly collect or solicit personal information from residents of the European Union or nations outside United States. If you believe that we may have any information from any resident of the European Union or nations outside United States, please email us at support@rudetruck.com. No information should be submitted to or posted at RudeTruck.com by any resident of the European Union or nations outside United States.
Collection of Information by Third Parties
As noted above, affiliates, third-parties who place advertisements on this website, and other third-party service providers may collect and use information about your visits to and use of this website through the use of cookies, pixels, web beacons and other similar technologies. For example, we work with companies that collect statistical information regarding Site usage and provide related analytical services. We may work with third-party advertising companies that use cookies and web beacons to serve advertisements when you come to the Site and to generate statistics and metrics related to the delivery of such advertisements. We also may work with third-party advertising platforms and networks that use cookies, web beacons and other technologies to collect non-personally identifiable information about your visits to and interactions with this Site and other websites in order to provide targeted emails and other advertisements about goods and services of interest to you across networks of websites (which may or may not include this Site). These third-parties may also use this information for determining or predicting the characteristics and preferences of their respective advertising audiences, for measuring the effectiveness of their advertising and for other purposes.
Third-party service providers may also collect information from your devices and may combine personal and non-personal information about you with information from other sources including your visits to this and other websites, mobile websites and/or mobile applications across your various devices. These activities may enable them to identify you in order to provide content and advertisements about goods and services of interest to you across those various devices.
Consumer Requests
All consumers may request that we edit, correct or delete personal information we have collected about them. Please note that under certain circumstances we may not be able to fulfill a request, such as if the request interferes with regulatory obligations, impacts legal matters, we cannot verify your identity, or the request involves disproportionate cost or effort; but in any event we will respond to your request within a reasonable time frame and provide you an explanation. Regarding personal information about you that we have obtained or received for processing on behalf of a separate, unaffiliated entity—which determined the means and purposes of processing—all such requests should be made to that entity directly. We will honor and support any instructions they provide us with respect to your personal information. If you wish to exercise your rights to review, correct, or delete information we may have collected about you, please do not hesitate to contact us at:
Lunibiz LLC
RudeTruck Customer Support
1245 Farmington Avenue #1025
West Hartford, CT 06107
Email: Support@Rudetruck.com
Contact Information
If you have any questions or comments about this Privacy Policy, please do not hesitate to contact us at: